Crossroads Broadband, Inc.
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BILLING POLICY

Crossroads Broadband, Inc  uses a centralized service based billing platform. All invoices, charges and payments, are logged in this system, which is kept in our secure facility, and has restricted access.
All billings for services bill ahead. That is, customers receive the bill at the beginning of the month, for that month in question, and that bill will be Net20, due by the end of the month. Payment for one time services, such as repairs, installations or equipment, may be paid on delivery, or will be invoiced out the following month through the billing system.

ACCOUNT CHANGES

Any changes (e.g speed upgrades) or cancellations to recurring billed services must be provided in WRITING in one of the following ways, email to billing@crossroadsbroadband.com, or postal mail to:
Crossroads Broadband, Inc.
PO Box 280
Vevay, Indiana 47043

REFUND POLICY 

Crossroads Broadband will provide pro-rated refunds on a case by case basis. 

ACCEPTABLE FORMS OF PAYMENT

Crossroads Broadband accepts; cash, check, credit card, (Amex, MC, Visa) or debit card,(with MC/Visa number).

BILLING DISPUTES

Any billing disputes concerning monthly fees or refunds may be submitted via email to billing@crossroadsbroadband.com, or by calling (812) 226-0207.

Mailing Address
PO Box 280
​Vevay, IN 47043

Telephone

(812) 226-0702

Email

info@crossroadsbroadband.com
Copyright © 2017-2019 Crossroads Broadband, Inc. All Rights Reserved. Vevay, Indiana 47043
  • Welcome
  • Bill Pay
  • Acceptable Use Policy
  • Billing Policy
  • Privacy Policy